Terms of Use | The Dog House Pet Salon

Terms of Use

Introduction

These Terms of Use govern your use of The Dog House Pet Salon website (this “website”); by using this website in any manner—including creating an account, logging in, reserving a spot, scheduling a Meet & Greet, or simply browsing—you accept these terms and conditions in full. If you do not agree with these terms of use or any part thereof, you must not use this website.

Certain products and services on this website may have additional terms that apply. For instance, if you enroll in our customer loyalty program, additional rules and terms will be presented at the time of enrollment. In cases where these terms of use conflict with specific terms for a product or service, those specific terms will take precedence.

BY ACCESSING OR USING THIS WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT AND TO COMPLY WITH ALL OF THE TERMS OF USE HEREIN. YOU MUST BE AT LEAST 18 YEARS OLD TO USE THIS SITE OR ACCEPT THIS AGREEMENT.

THESE TERMS OF USE, ALONG WITH ANY PRODUCT OR SERVICE-SPECIFIC TERMS ON THIS WEBSITE, FORM YOUR SERVICE AGREEMENT (“AGREEMENT”) WITH THE DOG HOUSE PET SALON LLC, ITS SUBSIDIARIES, AND ANY OF ITS OWNED OR OPERATED LOCAL STORES (INCLUDING FRANCHISE LOCATIONS) (“THE DOG HOUSE PET SALON”). THIS AGREEMENT CONSTITUTES THE LEGALLY BINDING TERMS FOR YOUR USE OF THIS WEBSITE AND ANY PRODUCTS OR SERVICES PURCHASED OR ACCESSED THROUGH IT.

Right to Use Website

Unless otherwise stated, The Dog House Pet Salon and/or its subsidiaries hold all rights to the content and materials on this website.

You may view, download (for caching purposes only), and print pages from the website for personal use, subject to the restrictions outlined below and elsewhere in these terms.

You must not:

• Republish material from this website.
• Sell or rent any website material.
• Display any website material in public for purposes other than those benefitting The Dog House Pet Salon.
• Reproduce, duplicate, copy, or exploit material from this website beyond personal use in connection with accessing services or products.
• Edit or modify any website material.
• Redistribute content from this website unless specifically made available for redistribution.

If content is explicitly made available for redistribution, it may only be used for that intended purpose.

Acceptable Use

You must not use this website in any way that causes, or could cause, damage to the site or impairment of its availability or accessibility. Additionally, your use must not be unlawful, illegal, fraudulent, or harmful, or connected to any such activities.

Prohibited actions include:

• Using the website to copy, store, host, transmit, send, use, publish, or distribute any material containing spyware, viruses, Trojan horses, worms, keystroke loggers, rootkits, or other malicious software.
• Conducting systematic or automated data collection activities (including, but not limited to, scraping, mining, and data extraction) on or in relation to this website.
• Transmitting or sending unsolicited commercial communications.
• Using the website for any marketing purposes not intended by The Dog House Pet Salon.

Your use of the website or its services should be limited to their intended purposes, such as logging in to view video feeds of your pet during their stay. Misuse of these services for other purposes is prohibited.

To comply with governmental requests, subpoenas, or court orders, and to protect the business and users, we may access and disclose information deemed necessary, including your account information, IP address, usage history, and user content.

The Dog House Pet Salon reserves the right, but is not obligated, to review user content, investigate, and take appropriate action against users violating these terms, including modifying or removing content, terminating accounts, or reporting to authorities. Content deemed to harm others or create liability may also be removed or modified at our discretion.

Restricted Access

Access to certain areas of the website may be restricted at the discretion of The Dog House Pet Salon. User IDs and passwords provided for restricted areas must remain confidential, and users should avoid reusing passwords from other sites.

The Dog House Pet Salon reserves the right to disable user accounts at its sole discretion without notice or explanation.

User Content

“User content” refers to any material you submit to the website, including text, images, audio, video, or any other type of content.

You grant The Dog House Pet Salon a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute user content in any current or future media. You also grant the right to sub-license and take action for any infringement of these rights.

Your user content must not be illegal, unlawful, or infringe on third-party rights. It should not be capable of leading to legal action against you, The Dog House Pet Salon, or any third party.

You agree not to submit content that has been involved in legal proceedings. You cannot imply that your user content is in any way endorsed by The Dog House Pet Salon without express permission.

The Dog House Pet Salon may, at its discretion, edit or remove any content submitted, hosted, or published on this website.

Feedback or suggestions submitted to The Dog House Pet Salon will be considered non-confidential. Do not submit information or ideas you wish to keep confidential without a prior written agreement with The Dog House Pet Salon.

While The Dog House Pet Salon may review user content, it is not obligated to do so. User content accuracy, currency, and quality remain the responsibility of the user who submitted it.

Digital Millennium Copyright Act (“DMCA”) Notice

If you believe content on the website infringes copyright, provide a notice containing:

• A physical or electronic signature of an authorized representative of the copyright owner.
• Identification of the copyrighted work claimed to be infringed or a representative list.
• Identification of the infringing material and sufficient information for locating it.
• Contact information for the complaining party.
• A statement of good faith belief that the use is unauthorized.
• A statement affirming the complaint’s accuracy and the authority to act on behalf of the copyright owner.

Send DMCA notices to:

The Dog House Pet Salon
 5917 Richmond Ave., Houston, TX 77057

Third-Party Sites and Other Users

This website may link to or display third-party content or websites, including social media. The Dog House Pet Salon does not control or assume responsibility for these sites. Links are provided for convenience and do not imply endorsement. Always review third-party terms before proceeding.

You agree to release The Dog House Pet Salon and associated parties from any claims or damages related to interactions with other website users or third-party content.

No Warranties

This website is provided “as is” without representations or warranties. The Dog House Pet Salon does not warrant the website’s completeness, accuracy, reliability, or continuous availability.

Use the website at your own risk. The Dog House Pet Salon disclaims all express or implied warranties to the extent allowed by law.

Limitations of Liability

The Dog House Pet Salon is not liable for any direct, indirect, special, or consequential losses arising from the use of the website. Liability is limited to the greater of $25 or the total amount paid to The Dog House Pet Salon within six months.

Some jurisdictions may not allow these limitations, so certain provisions may not apply.

Reasonableness

By using this website, you agree these limitations of liability are reasonable. If not, you should cease using the website.

Other Parties

As a limited liability entity, The Dog House Pet Salon limits personal liability of officers and employees. You agree not to bring claims against individuals in connection with website use.

Unenforceable Provisions

If any provision is found unenforceable, other provisions remain in effect.

Indemnity

You agree to indemnify The Dog House Pet Salon and affiliates against losses or damages from your breach of these terms, your user content, or website misuse.

Breaches of These Terms of Use

Violating these terms may result in actions like website access suspension or legal action.

Variation

The Dog House Pet Salon may revise terms periodically. Continued use indicates acceptance of updated terms.

Assignment

The Dog House Pet Salon may assign its rights and obligations. You may not transfer your rights.

Severability

If part of these terms is found unlawful, other parts remain effective.

Entire Agreement

These terms and the Privacy Policy constitute the complete agreement regarding website use.

Law & Jurisdiction

These terms are governed by Arizona law, with disputes subject to Arizona courts. The Dog House Pet Salon may seek injunctive relief in other jurisdictions.

Communications

By communicating electronically, you consent to receive replies in the same format. Electronic communications satisfy legal writing requirements.

SMS TERMS OF SERVICE

Your use of the The Dog House Pet Salon Inc. (“The Dog House Pet Salon Inc.”, “we”, or “us”) services to receive short message services and/or multi-media services (“Messages”) for marketing and non-marketing purposes from us through the Constant Contact, Inc. platform (the “SMS Services”) is subject to these SMS Terms of Service (these “SMS Terms”). The SMS Services and our collection and use of your personal information is also subject to our SMS Privacy Policy. By enrolling to use, using or accessing the SMS Services, you accept and agree to these SMS Terms and our SMS Privacy Policy.

*  SMS Services Description: We may send marketing and non-marketing Messages, through the SMS Services which may include transactional Messages. Marketing Messages advertise and promote our products and services and may include promotions, specials, other marketing offers, abandoned checkout reminders and other relevant information. Transactional Messages relate to an existing or ongoing transaction and may include updates and other transaction-related information. Messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary. You agree that we and our third-party service providers may send you Messages regarding the foregoing topics and that such Messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for Messages sent through the SMS Services but you are responsible for any Message and data rates imposed by your mobile provider, as standard data and Message rates may apply for short Message alerts. We do not share text message opt-in consents or related mobile telephone numbers with third parties, except with our service providers and vendors to provide our SMS Services.

*  Eligibility: To receive SMS Services, you must be a resident of the United States and 18 years of age or older.

*  User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the SMS Services and you agree to receive recurring Messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You represent that any mobile phone number you provide to us is a valid mobile phone number of which you are the valid account owner or authorized user.  If you change your mobile phone number or are no longer the valid account owner or authorized user of the mobile phone number, you are responsible for notifying us immediately at [email protected]. You agree to indemnify us in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify us if you change your mobile phone number including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act. Your use of the SMS Services is not required to make any purchase from us and your use of the SMS Services is completely voluntary.

*  User Opt-Out and Support: You may opt-out of the SMS Services at any time. If you wish to opt-out of the SMS Services and stop receiving Messages from us, or you no longer agree to these SMS Terms, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any Message from us. You may continue to receive Messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. If you want to use the SMS Services again, just opt-in as you did the first time, or text START to a Message sent by us, and we will start sending Messages to you again. For support, reply HELP to any Message from us.

The SMS Services may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these SMS Terms. We may also change the telephone number or short code we use to operate the SMS Services and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.

*  Disclaimer of Warranty and Liability: The SMS Services are offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any Message or information sent through the SMS Services. To the fullest extent permissible pursuant to applicable law, we are not responsible and will not be liable for any damages of any nature, including without limitation any incidental, special or consequential damages (such as lost profits or lost business opportunities), punitive damages or attorney’s fees.

*  Modifications: We may revise, modify, amend, suspend or cancel all or any part of the SMS Services or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these SMS Terms at any time. Any such modification will take effect when it is posted to our website or websites associated with the SMS Services. You agree to review these SMS Terms periodically to ensure that you are aware of any modifications. Your continued use of the SMS Services will constitute your acceptance of those modifications or changes.